Privacy Policy
How FutureBrainForce protects and manages your personal information
Last updated: March 15, 2025
Information We Collect
When you interact with FutureBrainForce's predictive financial AI analytics services, we collect several types of information to provide you with personalized solutions. This includes basic contact information you provide when requesting our services, technical data from your business systems that we analyze for insights, and communication records from our interactions.
Information Type | Purpose | Retention Period |
---|---|---|
Contact Information | Service delivery and communication | Duration of business relationship plus 2 years |
Financial Data | AI analytics and predictive modeling | As required by Vietnamese financial regulations |
Technical Logs | System performance and security monitoring | 12 months from collection date |
We also collect information automatically through our systems, including IP addresses, browser types, and usage patterns. This technical information helps us improve our AI algorithms and ensure our services work effectively for your business needs.
How We Use Your Information
Your information serves specific purposes in delivering our financial AI analytics services. We use your data to generate predictive insights, customize our analytics to your business patterns, and provide ongoing support for your financial decision-making processes.
- Developing customized AI models based on your financial data patterns
- Generating predictive analytics reports and insights for your business
- Providing technical support and system maintenance services
- Improving our AI algorithms through anonymized data analysis
- Communicating important updates about your service or account
- Ensuring compliance with Vietnamese financial regulations and standards
We never use your financial data for purposes beyond what's necessary to deliver our agreed services. Your business information remains confidential and is processed only by authorized personnel with proper security clearances.
Data Security Measures
Protecting your financial information is fundamental to our business operations. We implement multiple layers of security including encrypted data transmission, secure server infrastructure, and restricted access protocols for all personnel handling your information.
Technical Security
Our systems use AES-256 encryption for data at rest and TLS 1.3 for data in transit. All servers are hosted in secure facilities with 24/7 monitoring, automatic backup systems, and multi-factor authentication requirements for any system access.
Personnel Security
Every team member undergoes background verification and signs comprehensive confidentiality agreements. Access to client data is strictly limited to personnel who need it for specific service delivery purposes, and all access is logged and monitored.
Your Rights and Choices
Vietnamese data protection laws provide you with specific rights regarding your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your data when our service relationship ends.
- Access your personal data and understand how we process it
- Request corrections to any inaccurate or incomplete information
- Ask for deletion of your data when legally permissible
- Object to specific types of data processing activities
- Request a copy of your data in a portable format
- Withdraw consent for data processing where applicable
To exercise these rights, contact our privacy team using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions we can or cannot take based on legal requirements.
Data Sharing and Transfers
We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Any third-party services we use for data processing are bound by comprehensive agreements that protect your information.
Service Providers
We work with select technology providers for cloud infrastructure and analytics tools. These partners process data only under our direct instructions and cannot access or use your information for their own purposes.
Legal Requirements
In rare cases, we may need to disclose information to comply with Vietnamese legal requirements or court orders. When this occurs, we notify affected clients unless legally prohibited from doing so.
Data Retention
We keep your information only as long as necessary to provide services and meet legal requirements. Most client data is retained for the duration of our service relationship plus two additional years to support any follow-up questions or requirements.
Financial data may be retained longer when required by Vietnamese banking and financial regulations. We regularly review stored data and securely delete information that's no longer needed according to our retention schedules.
When you request data deletion, we remove all personally identifiable information while maintaining anonymized analytics data for improving our AI models, which benefits all clients through enhanced service quality.
Cookies and Tracking
Our website uses essential cookies for basic functionality and analytics cookies to understand how visitors interact with our content. We don't use advertising cookies or share tracking data with marketing companies.
You can manage cookie preferences through your browser settings, though disabling essential cookies may affect some website functionality. Our analytics cookies help us improve our website and better understand what information is most useful to potential clients.
Updates to This Policy
We review this privacy policy regularly and update it when our practices change or when new regulations require modifications. Significant changes are communicated directly to existing clients, and the updated policy is always available on our website with clear revision dates.
Minor updates that don't affect how we handle your data may be made without individual notification, but we always maintain the current version here with update timestamps for your reference.
Privacy Questions and Concerns
Our privacy team is available to address any questions about how we handle your information or to help you exercise your data rights.
Email: [email protected]
Phone: +842866830183
Address: 65, Đường Xô Viết Nghệ Tĩnh, Phường Thắng Tam, Thành phố Vũng
Tầu, Bà Rịa - Vũng Tàu, Vietnam
We respond to privacy inquiries within 48 hours and work directly with you to resolve any concerns about your personal information.